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We are seeking an enthusiastic and dynamic individual to join our team as a Retail Bilingual Customer Service Representative.
In this role, you will play a vital role in building and maintaining strong relationships with our clients in the retail industry, ensuring their marketing and promotional needs are met with excellence.
Key Responsibilities : 1. Bilingual Customer Service Representative : Cultivate and maintain positive, long-lasting relationships with our retail clients.
Act as the primary point of contact for customer inquiries and concerns, ensuring timely and effective communication. Gain an in-depth understanding of each customers unique needs and goals.
Provide expert guidance to customers on developing effective marketing and promotional campaigns tailored to their specific needs.
3. Solution Development : Collaborate with our internal teams to develop tailored marketing and promotional solutions that meet client objectives.
Present innovative ideas and strategies to clients, demonstrating a deep understanding of their business. 4. Campaign Management : Oversee the execution of retail marketing and promotional campaigns, ensuring success and building relationships with key personnel at retail locations Monitor campaign performance and make data-driven recommendations for improvements.
5. Reporting and Analysis : Provide customers with regular reports and insights on the performance of their marketing and promotional activities.
Analyze data to identify areas of improvement and opportunities for growth. Bilingual Customer Service Representative Qualifications : Bachelor's degree in Marketing, Business, or a related field (or equivalent experience).
Proven experience in customer service in the retail marketing and promotions industry is a plus. Strong understanding of retail marketing strategies, promotions, and consumer behavior.
Exceptional communication and interpersonal skills. Analytical mindset and the ability to derive insights from data. Excellent project management and organizational skills. #LI-OnSite Powered by JazzHR
Last updated : 2024-04-27
Full Time
$49k-64k (estimate)
04/28/2024
07/26/2024
southshoremarketinginc.com
Fort Myers, FL
The job skills required for Bilingual customer service include Customer Service, Promotion, Building Relationships, etc. Having related job skills and expertise will give you an advantage when applying to be a Bilingual customer service. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Bilingual customer service. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Bilingual customer service positions, which can be used as a reference in future career path planning. As a Bilingual customer service, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Bilingual customer service. You can explore the career advancement for a Bilingual customer service below and select your interested title to get hiring information.